Company Policy
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Prices :
All prices are clearly mentioned in the program details and
are expressed in US $.. All the inclusions are clearly
highlighted and all exclusions must be borne by the client
himself.
Cancellations and
Refunds :
• If a booking is terminated earlier than expected for some
reason, a cancellation fee should be charged. - Cancellation
fees are normally charged under the following
conditions.
• Bookings cancelled prior to final payment
• deposit refunded less a processing fee.
• Bookings cancelled after final payment
• a cancellation fee plus any cancellation fees imposed by
Company providing service (s).
• All bookings within 7 days do incur Company imposed
cancellation fees which can be as high as 100% of all money
paid.
On or after the starting date :
no refund will be made.
Way Of Payment
:
A deposit must be payable through wire transfer to :
Himalayan Bank (P). Ltd.
Bank Information :
Or through a credit card for which 4% extra will be charged as
bank commission.
Group Size :
We promote independence and flexibility. We will not ask you
to join our pre-arranged group. Our trips are organized for a
group otherwise you will have to set up by yourself (minimum 2
people). Any adventure you choose will be tailored to your own
individual needs, and you can choose any date which is
convenient to you.
Tailor-made
Itineraries :
Every client handled by us, has an itinerary especially
tailor-made to his/her requirements - be it a single person
traveling or a large special interest group. We do not insist
on clients adhering to standard packages. That is our
strength; every person is special and deserves to be handled
personally. Starting from a tailor-made itinerary, extra care
and courtesy will be shown at every stage.
Fitness and Health :
Although good health and a positive mental attitude are
essential, you do not need to have prior experiences to
participate on any of our programs.
Insurance :
All of our clients must be protected by insurance that would
cover cancellation, accidents, health, emergency evacuation,
and loss, theft of or damage to baggage and personal effects.
All costs for emergency evacuation must be paid in cash in
Nepal unless an insurance company has agreed to pay the costs
on your behalf. It is important that any insurance policy
issued to cover emergency evacuation for a trek does not
exclude alpinism or mountaineering. Rescue insurance is not
available in Nepal.
Flight Booking :
We do not sell international flight tickets. However, we
arrange any domestic flights, as they are included in the
price of your journey. We will require your passport details
to book your domestic flights upon receipt of your bookings.
Program Changes :
The tour programs are always subject to possible changes due
to unpredictable reasons such as weather conditions, road
blockade, landslide etc. My Nepal Adventure has the right to
alter the program itineraries and times and individual program
blocks without prior notice if this becomes necessary. In such
cases, My Nepal Adventure will try its best to find
appropriate, equivalent alternatives; if major parts of a
program unexpectedly become unavailable and no equivalent
alternative can be found, a reasonable refund will be given to
the clients, in form of an amount of money equivalent to the
saved expenses.
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